i-landing
RFP

IT Services RFP

Comprehensive template for sourcing IT managed services, helpdesk support, infrastructure, and software development vendors.

5 Sections
15 Fields
20-30 minutes to customize

What's Included

Selecting the right IT managed services partner is one of the most consequential decisions a growing organization can make. Poor vendor fit leads to unplanned downtime, ballooning support costs, and a loss of internal productivity — all while your team scrambles to fill the gaps. This template gives your procurement team a structured framework for evaluating IT vendors across every dimension that matters.

The template covers technical capabilities, service level expectations, pricing transparency, and vendor references in a single, coherent document. Suppliers are guided through clear section descriptions so their responses are consistent and easy to compare. Weighted scoring becomes straightforward when every vendor answers the same questions in the same format.

Designed for IT managers, CTOs, and procurement professionals who need to move fast without cutting corners. With i-landing, you can customize every section, add your own fields, invite suppliers, and track responses — all without spreadsheets or email chains.

Suitable For

IT ManagersProcurement TeamsCTOsIT Directors

5

Sections

15

Fields

Free

No Credit Card

Template Structure

Preview the sections, fields, and pricing tables included in this template.

Assess the vendor's technical depth, service portfolio, and compliance certifications relevant to the engagement. Describe all service areas actively delivered, the primary technologies and platforms your team is certified on, all relevant industry certifications (e.g., ISO 27001, SOC 2, Microsoft Gold, AWS Partner), and your data centre, NOC, and monitoring capabilities.

FieldType
LabelTEXT
ResponseMULTILINE
Form Items
Service areas actively delivered (e.g., Managed Infrastructure, Helpdesk, Cybersecurity, Cloud, Software Development)Supplier Input
Primary technologies, platforms, and tools your team is certified to work withSupplier Input
Relevant industry certifications (e.g., ISO 27001, SOC 2, Microsoft Gold, AWS Partner)Supplier Input
Data centre, NOC, and monitoring capabilitiesSupplier Input

Understand how the vendor would manage the engagement from kickoff through steady-state operations. Describe your implementation methodology, estimated timeline from contract signing to go-live, the roles and seniority of the assigned team, and your proposed reporting cadence, escalation paths, and key contacts.

FieldType
LabelTEXT
ResponseMULTILINE
Form Items
Implementation methodology (e.g., ITIL, Agile, waterfall) from onboarding through go-liveSupplier Input
Estimated timeline from contract signing to full service go-liveSupplier Input
Roles and seniority of team members assigned to this accountSupplier Input
Proposed reporting cadence, escalation paths, and primary points of contactSupplier Input

Related Templates

RFI

Software Evaluation RFI

Market research template to gather capabilities, integration options, pricing models, and roadmap from software vendors before issuing an RFP.

Information Technology
RFP

Consulting Services RFP

Engagement scope, deliverables, team qualifications, methodology, and fee structure for strategy or operational consulting.

Professional Services

Ready to Use This Template?

Sign up for free, customize this template to your needs, and invite suppliers — all in under 30 minutes.

Or create a custom bid from scratch with our intuitive document builder.